In this webinar, we address the question any Change Manager should ask themself before starting any new change initiative. Defining success is a critical first step for measuring change management's contribution to the success of your project. If you do not clearly describe what success looks like, you will have a hard time demonstrating the contribution of change management. In this webinar, we will review how to define success, what roles to involve in your organization, how to explain to your sponsor, and what, how, and when to measure.